Reflective Exercise Assignment Instructions

Overview

The role and satisfaction of the patient in today’s CQI process are important. For this assignment, you will reflect on advanced nursing practice in the context of the measurement of patient satisfaction.

Instructions

• Compose a written narrative in a Microsoft Word document that thoroughly addresses the following:
• Reflecting on advanced nursing practice, discuss one patient satisfaction measurement found in a clinical or practice setting. Discuss how it is measured, how it is connected to reimbursement, and what impact it has on practice/outcomes.
• Discuss strategies to improve patient involvement in the CQI process to improve this outcome/measurement. Apply the M-APR model as a diagnostic model of patient involvement to the above situation, and discuss strategies to improve how the patients, families, and caregivers can be involved. M-APR (“M” micro, meso, macro; and across two dimensions- the “APR” active/proactive and passive/reactive involvement. These dimensions indicate that patient, family, or public involvement can be achieved through various mechanisms).
• Support your responses with references to the assigned reading as well as 5 scholarly, peer-reviewed articles. For a total of 6 references.
• The lengths of your paper should be 4 pages formatted to current APA standards. Include a title page and a references page.

Be sure that there is an accurate, in-depth discussion, analysis, and application of the readings that reflect a thorough and clear understanding of the role of patients and patients’ satisfaction in today’s health care CQI processes to enhance outcomes, satisfaction, safety, quality, and cost.There isan accurate, in-depth discussion, analysis, and application of the readings that reflect a thorough and clear understanding of the M-APR model,involving health care consumers in CQI processes to enhance outcomes, satisfaction, safety, quality, and cost. The current APA format, grammar, and structure are followed. The work is thorough and clear.

Topic: Patient Satisfaction Related to Nurse Communication and Responsiveness in Acute Care Settings

The assigned reading is Chapters 7-8 of

Johnson, J. K., & Sollecito, W. A. (2020). McLaughlin & Kaluzny’s continuous quality improvement in health care (5th ed.). Jones and Bartlett Learning.