Conflict Management: How did you behave? Did you escalate or deescalate the situation? If you could replay the situation, what would you do differently?

Choose your own Conflict (it does not have to be health care related) and write a 2-3 page paper answering the following questions:

1. How did you behave? Did you escalate or deescalate the situation? If you could replay the situation, what would you do differently?
2. Which “conflict problem person” listed above did you most resemble during the conflict . What steps will you take in the future to not repeat past mistakes?
3. How can you implement these same strategies in your work environment?